We see the potential for RCS to substantially increase convenience and security in our engagement with end users for high-value interactions.
—Frank Villavicencio, VP of Product Development
By introducing RCS, Overstock.com has created a superior customer experience, personalizing interactions with customers and engaging them at their convenience.
—Jimmy Budnik, VP of Customer Care
RCS enables us to deliver a delightful conversational experience over native Messages, which improves the customer journey and directly impacts revenue.
—Hussein Fazal, Co-Founder & CEO
What we've been seeing with our RCS campaigns is blow-the-doors-off response rates within the native text messaging app.
—Carissa Ganelli, Chief Digital Officer
We've seen a 68% lift in engagement over our SMS program. RCS provides us with a new way of reaching our customers with a more interactive and engaging message.
—Alfonso Sánchez Navarro, Head of Digital Platforms
We are delighted to see more customer engagement thanks to actionable buttons and a variety of vehicle choices in our campaign.
—Antoine Bourdy, Marketing Manager at BodemerAuto
We created a visually rich, intuitive, and relevant interaction that solved app users’ problems for a better customer experience. We can’t do that with SMS, email, or push.
—Alejandro Reveles, Lead Generation Manager, Fintonic